AI applied

AI in customer ops

The repetitive half of your inbox answered accurately, and the other half routed to a human faster.

Timeline
3 to 5 weeks
From
from $7,500
Commitment
Fixed price

Book a 20-min call See all price bands

Small teams drown in the same forty questions. Generic chatbots make it worse by answering confidently and wrongly, which costs more trust than the time it saved.

What it covers

  • Grounding the system in your actual documents, prices and policies — not the open internet
  • A confidence threshold, below which it hands to a human rather than guessing
  • Enquiry triage and routing across email, web forms and WhatsApp
  • Draft-first mode as the default: your team approves before anything is sent, until you trust it
  • A review loop, because the first month's answers are never the final ones

What you get

  • The deployed assistant, integrated with your inbox or helpdesk
  • An answer-quality report after 30 days
  • A written escalation policy your team agrees to

Not included

  • Replacing your support team
  • Model API costs, billed at cost or on your own account
  • Anything that speaks to a customer without a human in the loop, unless you explicitly ask for it in writing

Start small

Three doors. The first one is free.

You should be able to find out whether we are any good without signing anything.

Free

A 20-minute call

Tell us what is not working. No deck, no discovery phase, no invoice.

Book the call
Fixed price

One first engagement

A published band, a fixed scope and a date.

See the price bands
Monthly

We run it for you

Outbound, a care plan, or an ongoing build team.

Get a quote