
Work for
Owner-led company under 500 people


What a WordPress care plan does not cover, and why

CRM contact appending: the match rule decides everything

Email appending services: the match rate is the wrong number
Turning M&A announcements into a warm list
Outreach stopped being a rota and became a response. The team now contacts an account in the weeks after something changed there, with a first line…
A lead scoring system that explains itself
Reps started using the score, because it came with a sentence they could argue with. The daily question changed from 'who do I call' to 'do…
A CRM built around how a hospital actually works
Enquiries and follow-ups moved out of registers and spreadsheets into one place with an audit trail. The recalls that used to depend on somebody remembering now…
Task management for a firm where every deadline is statutory
The filing calendar stopped living in individual memory. Partners can see where every client stands without asking, and the document chase now starts early enough to…
Websites for organisations that cannot afford to look temporary
Each organisation can now update its own site without calling anyone. Reports, notices and team changes go up the week they happen instead of the quarter…
A directory that stays accurate after launch
The directory maintains itself more than it is maintained. Owners update their own listings, moderation is a queue rather than an inbox, and each listing is…
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